Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
New Contributor
Posts: 6
Registered: ‎04-25-2013
My Device: Z10
My Carrier: Telus

Blackberry Games App Help!

I like to play the odd game while killing time in the washroom. Since the new update, every time I would play a game, the Blackberry Games app would pop up and ask me to get started. Finally, I caved and hit "Get Started" in hopes to get rid of it. The Games app automatically sent a broadcast to all of my BBM contacts without my knowledge or permission. I went to permissions and tried to change it, but the permissions are locked. Now whenever I play a game it broadcasts to all of my BBM contacts. Since it is a BB operating system app, I cannot delete it.

 

I have done some searching on the internet and I'm not the only one with this problem. However, I have yet to find a solution. Can someone please help??? I don't want my colleagues to know that I'm playing games every time I head to the washroom.

 

Solutions I have tried without success:

1) Changing settings in the Games App...There really aren't any settings in this app

2) Changing permissions...Permissions are locked. It's not possible to turn off

3) Deleting the app...App cannot delete because it's a BB native operating system app

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Blackberry Games App Help!

Hi dadamwalker,

 

Sorry to hear you're having issues with BlackBerry Games.

 

What software version does your BlackBerry Z10 have installed?

 

To clarify, under Settings>Security and Privacy>Application Permissions when you tap the box that says Permissions All and change it to Connect to BBM, you are unable to disable Games?

 

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!