05-08-2013 07:52 AM
I activated Blackberry Protect on my Z10. On the BlackBerry Protect website I then tested the Play Sound. The Z10 successfully rings loudly and to my horror for non stop even when restarting the phone!!!
The only option was to deactivate the BlackBerry Protect on the Z10 and then silent the loud profile. However when the BlackBerry Protect is reactivated the loud ring comes on again non stop!!!
Has this rendered my Z10 unable to activate BlackBerry Protect anymore???
The BlackBerry Protect website has even no option to stop this now annoying Play Sound being activated.
Solved! Go to Solution.
05-08-2013 09:05 AM
I've done the same, and simply, the instructions at the "Play Sound" command do state:
"Make your device ring loudly for one minute and activate the Loud profile."
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code