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Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.


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BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


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Contributor
Posts: 33
Registered: ‎04-20-2014
My Device: Z10 - STL 100-2
My Carrier: Verizon Wireless

Blackberry Z10 Software Update problem?? HELP!! PLEASE!!! :'(

I received the blackberry software update about a month ago, 10.2.1.2941, i'm currently at 10.2.1.2102 system softwate, I keep ignoring the update because my internet connection is bad, but now, I can't update!!! When I click "check for updates", it shows "you have the latest software", what happened with my z10?? Help me!
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Contributor
Posts: 12
Registered: ‎04-10-2014
My Device: z10
My Carrier: Telus

Re: Blackberry Z10 Software Update problem?? HELP!! PLEASE!!! :'(