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Contributor
Posts: 17
Registered: ‎03-19-2013
My Device: Blackberry Z10
My Carrier: Starhub

Call Quality Degrading and Lots of Noise using Headset

Model : Blackberry Z10

Software: 10.0.10.90

 

This issue happenns most of the times when using headset for calling.

 

Thanks,

Ravi

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Call Quality Degrading and Lots of Noise using Headset

Hey ravidolas,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Just to clarify, you are using the handset and not a Bluetooth headset?  Also when did the issue start?

 

Does it happen on every phone call?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


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Contributor
Posts: 17
Registered: ‎03-19-2013
My Device: Blackberry Z10
My Carrier: Starhub

Re: Call Quality Degrading and Lots of Noise using Headset and Screen Lock (Password)

Using the Stereo Headset provided by Blackberry and not the Bluetooth headset.

 

Just used my Blackberry Z10 for only 3 days nows but most of the time experienced the issue with Noise and Call Quality gettingt degrading when using the Headset. Calls made were standard call from operator and not the internet calls.

 

Will post more about the frequency of happenning.

 

 

Issue 2)

Also found more basic issue with screen lock using password, minimum time to get the device locked with password is 1- minute. Mostly when we operate phone and then press the lock button on top and put in pocket. Which inside of pocket get unlocked because password lock needs 1-minute of waiting to get locked. Due to this  the phone in pocket might get unlocked and lauch apps and may calls etc which for me looks very problematic.

 

 

Best Regards,

Ravindra Dolas