06-17-2013 10:21 AM
Hi, I wanted to upgrade my Z10 to the latest release, 10.1. I've tried updating it from the Blackberry Link on my Mac, on a friend's PC, on the Software Updates System Settings of my Z10, but I have not succeded. I have read posts of the forum that I must first restore it to default settings, remove my SIM card, disable Location Services, even tought, I'm stuck in the 10.0.10.99 release. Any help?
06-17-2013 11:42 AM
06-17-2013 12:00 PM
Hi! Yes i've tried, both in Mac and PC. In Mac the option Device -> Update is disabled. In PC, when I restored it to default setting, there was a prompt message that allowed me to update it, but the update was for the 10.0.10.99, not the 10.1 version.
06-17-2013 12:06 PM
06-17-2013 12:26 PM
How can I get it despite my carrier? I'm really frustated because I want to download Skype and it is only available for the 10.1, I bought my phone like anyone else in the world and I can't use it to its potential. What can I do?
06-17-2013 12:54 PM