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Developer
Posts: 166
Registered: ‎03-04-2011
My Device: Playbook

Can't update to latest OS version

I have a Blackberry Z10 developer edition and I want to update it to latest version (current version is 10.0.9.348), but I can't.

 

When I try to update it using the phone it shows a message saying that the phone is updated.

 

How can I update it? I can't install Whatsapp because the phone doesn't have the latest OS version.

Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't update to latest OS version

You didn't say what model of z10 you have, there are four.

 



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Developer
Posts: 166
Registered: ‎03-04-2011
My Device: Playbook

Re: Can't update to latest OS version

How can I Know the model?
Developer
Posts: 166
Registered: ‎03-04-2011
My Device: Playbook

Re: Can't update to latest OS version

STL100-1
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't update to latest OS version

You're a developer?

 

Yes that's the variant model number.

 

Check the intial thread here: 



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Developer
Posts: 166
Registered: ‎03-04-2011
My Device: Playbook

Re: Can't update to latest OS version

I'm trying to update it without a SIM installed.

 

Do I need a SIM to enable OS update?

Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Can't update to latest OS version

VansFannel,, dud you read the the directions in the thread? The first bullet?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code