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Contributor
Posts: 13
Registered: ‎05-11-2012
My Device: BlackBerry Bold 9790
My Carrier: PCCW

Duplicate Last Name showing for Contact in 10.2.1

Since I upgraded to 10.2.1 some of my contacts show as "LASTNAME LASTNAME" in the Hub as well as in third party apps like WhatsApp.

In the view/edit contact screen of the Contacts app, the first and last name shows properly. Once I edit the last name slightly, the first and last name show up properly in the Hub as well as third party apps.

Does anyone know what the reason for this is and how to fix it?
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Contributor
Posts: 13
Registered: ‎05-11-2012
My Device: BlackBerry Bold 9790
My Carrier: PCCW

Re: Duplicate Last Name showing for Contact in 10.2.1

I forgot to mention that several of my friends who also have a Z10 with the new 10.2.1 experience the same issue. We all sync our contacts with Google and have Facebook, Twitter and LinkedIn accounts on our phones.
Developer
Posts: 46
Registered: ‎02-16-2011
My Device: 8300>9000>9700>9900>Z10
My Carrier: Vodafone

Re: Duplicate Last Name showing for Contact in 10.2.1

I'm getting the same issue.

 

Definitely a bug.

 

I've been using this workaround:

Edit the contact, change the name slightly & save. Then edit the contact again and set the name back to what it was (and it should be fixed).

 

As you can imagine, very tedious. Blackberry please fix this bug!

Contributor
Posts: 13
Registered: ‎05-11-2012
My Device: BlackBerry Bold 9790
My Carrier: PCCW

Re: Duplicate Last Name showing for Contact in 10.2.1

That's the same work-around I am using, but with dozens of contacts having this issue I just couldn't find time to fix that -- especially as I didn't do anything wrong.