Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Contributor
Posts: 2
Registered: ‎03-13-2013
My Device: z10
My Carrier: O2

Email Set up

Hi Guys


Z10 Brilliant phone but both my wife and are having problems setting up Tiscali pop emails 


we try to set them up the quick way but then states unable to do this then to use advance.


I have copied my settings from outlook but will not connect have you any idea our phone network is o2

pop.tiscali.co.uk port 110

smtp.tiscali.co.uk port 25





Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Email Set up

Hey Dwheddon,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Have you tried setting up the email account as IMAP?  With the settings imap.tiscali.co.uk and remove the SMTP username and SMTP password if they populate and then try to integrate the account.


Let me know if you have any more questions.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!

New Contributor
Posts: 2
Registered: ‎03-13-2013
My Device: z10
My Carrier: O2

Re: Email Set up

Hi ViciousFerret


I thnk I have followed your instructions correctly but still states may be incorrect settings or server is temo off line.


Im lost as my blackberry 9300 still downloads no problem at all only been since moved to z10


Hope you cab help


dave Wheddon

Regular Contributor
Posts: 89
Registered: ‎07-04-2011
My Device: BB10 With sadness
My Carrier: wataniya

Re: Email Set up

call email provider and ask for th setting