02-24-2013 02:01 PM
I have successfully configured an Exchange ActiveSync account hosted on an Exchange 2007 server. However, it only works over the LTE/HSPA+ Bell Canada network. When I connect to ANY wifi network the activesync account stops working, all other e-mail accounts configured through IMAP continue to function as expected.
I have also tried this with other Exchange accounts on other servers via ActiveSync and experienced the same problem.
Am I the only person who has experienced this? Its not a huge issue, however to save on my mobile data usage I would like to be able to use wifi whenever possible.
Thanks in advance for any help or suggestions.
02-24-2013 02:08 PM
02-24-2013 02:12 PM
I should have stated that I have configured this same account on my Playbook, an iPod touch, and a Samsung Tab 2 10.1 all of which have operated over wifi and have experienced no issues.
I was also trying to configure another exchange account on the Z10 from a completely separate host and server and it will not work either while connected to wifi, but over the LTE/HPSA+ network its perfect.
02-24-2013 02:14 PM
03-11-2013 06:46 PM
So, here's some additional info...
Using the modem/router provided by my ISP configured with WPA for wifi protection ActiveSync will not function on my Z10.
If I connect a secondary router with wifi configured into the first router (double NAT) and configure the wifi on this router it works great.
I have experienced some wifi networks which will allow activesync to work and others that will not.
Again this is a hosted service so I am not on the same network as the exchange server. I have read about DNS issues causing this because the phone is inside the network as opposed to outside the network.
03-11-2013 06:54 PM