Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

New Contributor
Posts: 3
Registered: ‎05-13-2013
My Device: Z10
My Carrier: Nawras

Folders showing twice with same name in Android folder



In my Blackberry Z10 under Misc/Android  all the folders are showing twice i.e. like download, Download, pictures, Picture, video, Video etc with the same content and I can't delete any folder showing error permission denied.


I had reload software with & without SIM card but same result


Can you pls. help how to remove/correct the above


Thanks in adv.

Posts: 42
Registered: ‎05-17-2013
My Device: Z10 9800 9900

Re: Folders showing twice with same name in Android folder

Hey rainful,

Welcome to the BlackBerry Support Community Forums.

Thanks for the question. The folders that you are seeing as duplicates cannot be deleted and are there by design. This may or may not change in a future release of software.


Let me know if you have any more questions,





Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!