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New Contributor
Posts: 4
Registered: ‎10-06-2013
My Device: Blackberry curve 9320
My Carrier: college student
Accepted Solution

[HELP] I cannot hear the voice when I make a call

I got a problem with my blackberry. If I make a call or being called, I cannot hear the voice so I should make it on speaker or use headset. Please help me Smiley Sad<br>I'm looking forward to hearing from any of you. Thank you Smiley Happy
Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: [HELP] I cannot hear the voice when I make a call

[ Edited ]

This forum is for BlackBerry 10 phones do you have one?

 

Silly question but have you tried turning the volume up using the volume keys?


If you've been helped click on Like Button, if you've been saved buy the app. Smiley Happy

Developer of stokLocker, Sympatico and Super Sentences.
Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: [HELP] I cannot hear the voice when I make a call

Always start with a battery pull. Remove your battery while your phone is powered on then replace it.


Let us know if that helps you. Smiley Happy

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
Posts: 4
Registered: ‎10-06-2013
My Device: Blackberry curve 9320
My Carrier: college student

Re: [HELP] I cannot hear the voice when I make a call

i'm sorry i just got the wrong place to ask, i didn't see the title on the tab if it is for blackberry 10. i have turn the volume up. thank you thenSmiley Happy
Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: [HELP] I cannot hear the voice when I make a call

You've set the solution to BillJ's answer is that what solved your problem?

If you've been helped click on Like Button, if you've been saved buy the app. Smiley Happy

Developer of stokLocker, Sympatico and Super Sentences.
New Contributor
Posts: 4
Registered: ‎10-06-2013
My Device: Blackberry curve 9320
My Carrier: college student

Re: [HELP] I cannot hear the voice when I make a call

yeah it works. thank you BillJ for your help. Now, i can hear the voice again Smiley Happy 

New Contributor
Posts: 4
Registered: ‎10-16-2013
My Device: Q10
My Carrier: Vodafone

Re: [HELP] I cannot hear the voice when I make a call

I have the same problem on Q10 I cant hear anyone who calls me or when I call anyone but they hear me perfectly. Plzzz HELP I did everything pulled the battery,played around with the mute button and the volume buttons and nothing is helping. Plzzz adviceeeee
Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: [HELP] I cannot hear the voice when I make a call

What about the volume slider in the settings.

If you've been helped click on Like Button, if you've been saved buy the app. Smiley Happy

Developer of stokLocker, Sympatico and Super Sentences.
Developer
Posts: 6,152
Registered: ‎07-05-2012
My Device: Playbook, Dev Alpha C, Z10 LE, Z30
My Carrier: Orange

Re: [HELP] I cannot hear the voice when I make a call

Settings->Main Volume

If you've been helped click on Like Button, if you've been saved buy the app. Smiley Happy

Developer of stokLocker, Sympatico and Super Sentences.
New Contributor
Posts: 4
Registered: ‎10-16-2013
My Device: Q10
My Carrier: Vodafone

Re: [HELP] I cannot hear the voice when I make a call

I tired both and it is not workingg. Plzz help I am sure it is not related to a hardware issue as it was working finee and it went bad all of a sudden