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New Contributor
Posts: 4
Registered: ‎06-13-2013
My Device: Blackberry z10
My Carrier: Cable & Wireless

Help please-software upgrade

I upgraded the blackberry software and when it did the restart the device is now stuck on the blue logo on black screen. I need it back up, please help me with some advice on how to get it back up.
Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: Help please-software upgrade

Good day

Welcome to BB forums

There no need to have mul threads open for the same post there are a lot of members that can help you just be patience!
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino
New Contributor
Posts: 4
Registered: ‎06-13-2013
My Device: Blackberry z10
My Carrier: Cable & Wireless

Re: Help please-software upgrade

Thanks. I look forward to some assistance.
Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: Help please-software upgrade

Have you tried to reloading the OS?
_______________________________________________________
Want to contract me? You can follow me on Twitter @RobGambino