Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

New Contributor
Posts: 4
Registered: ‎05-21-2013
My Device: Q10
My Carrier: Bell

Hub and BBM - Question



I am a brand new Blackberry user and I have a question about the Hub versus the BBM app. In the BBM app I can see contact pictures but in the Hub I don't see this when looking at a BBM message. Is this how it is supposed to work?

Posts: 20
Registered: ‎05-10-2013
My Device: Blackberry Q10
My Carrier: Bell Mobility

Re: Hub and BBM - Question

My understanding is the HUB is a glorified INBOX for all messages, BBM, Text, Emails, ect to be seen in one place. When you tap a specific message it will open in its native program, for example a BBM message will open in BBM Messenger, You then have full functionality of that program.

Trusted Contributor
Posts: 110
Registered: ‎03-07-2013
My Device: -
My Carrier: -

Re: Hub and BBM - Question

Yes, it might be a bit confusing but the HUB is something like 'just the messages' and you have to launch the app itself to get all the functionality. Sometimes you find yourself stuck in the HUB thinking it's the app.