03-08-2013 07:20 AM
Hi there, I can't seem to open up attached pictures in my emails . Usually Jpeg files. Is there something I need to download. It gives me a 'no viewer available' error message when I try to open them up.
I'd appreciate any advice on how to resolve this. Thanks
03-08-2013 08:44 PM
To test if the Photo viewer is working on your z10 and not the .jpg file itself to see if it is currupted. Simple test, go into your picture program, select a .jpg image, click and hold for a second until slider appears on the right. Slect share, slect Email, and send it to yourself. When the email comes back to your z10. click on the image and see if it opens it up.