03-06-2013 08:44 AM
This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here. You would have noticed this in the message upon registration.
That said, in the past 30 days a couple of RIM technicians have been pitching in to respond and answer questions primarily in regard to the z10 and BlackBerry10 OS questions.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code