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New Contributor
Posts: 6
Registered: ‎12-28-2010
My Device: Bold 9900/PlayBook
My Carrier: T-Mobile

Issue setting up Outlook account

Hey there guys,

I am having a little issue at the moment. Here is what's going on...

I had my hotmail account connected to my Q10 working perfectly. Today, I decided to connect my hotmail account to Outlook 2010 due to a new job that I got. After installing a Hotmail connector to Outlook 2010 so I can get automatic emails via Outlook 2010 without hiting the Send/Receive button, the email on my BlackBerry stopped working.

I sent a couple of emails to make sure that it was a real issue and maybe not just a typo on the email address. As a result, I got the email on Outlook 2010, but not on my BlackBerry. I deleted the email account from my BlackBerry and now, I get the following error every time I try to add my hotmail account to the Hub. (Please see picture below)
Issue setting up Outlook account-img_00001561.png

Thanks in advance for your help!

 

Update: I I already deleted the email account from Outlook 2010 as well as the connector, but I am still unable to add the email to my BlackBerry.