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Visitor
Posts: 1
Registered: ‎08-15-2013
My Device: Q5
My Carrier: STC

It can't changing display picture

Hallo I need a help :'(
I own of bb Q5 . My bbm have a problem . It can't changing display picture .
I mean I can change it but there no notify in my recent updates and my friends can't see of my display picture changing .
I had waited for 1 week . But it can't changing too and I already do anything like reboot and etc but nothing I get .
Now what I must to do ? :'(
Help me please :'(

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: It can't changing display picture

Hello AAZOZ20,

 

Welcome to the BlackBerry Support Community.

 

Thank you for your question regarding your display picture updating for others in BBM.

 

Please reinsert your again battery and re-register on the wireless network via Settings - About - Network - Press the 3 dots and register now.

 

If this process fails to address the issue, please contact your mobile service provider for further investigation.

 

Cheers,

 


-FB


 


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