04-21-2013 04:55 AM
Cant install or run Z10 Link software becuse it carries the Zero Day Hour pest.
Software was downloaded on three differentopccasiosn from eth BB site so it seems the exe file is corrupt.
My PC Unleashed antivirus (Symantec) disallows installation and infact permananetly deletes the exe file. - every time. What a waste of time and bandwidth.
Why cant RIM simply issue a copy of th esoftare with the original purchase like they used to do with earlier phones?.
Can not access my Z10 from my desktop,
04-21-2013 05:27 AM
Most anti virus programs are not perfect and tend to delete non-infected exe files if they are not known. Obviously the link file is not infected when it is being provided by BlackBerry. You need to disable your anti virus temporarily and download and install the software.
04-21-2013 07:32 AM
Ukmight is correct, there is no infestation in the Link software.
You should be complaining to your antivirus software developer for the false positive alerts.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code