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New Contributor
Posts: 8
Registered: ‎05-20-2013
My Device: Z10
My Carrier: TWGSM

Lotus Notes Traveler was working before OS10.1.0.273 update

Had just recently bought a BB Z10 and had set up our company's servlet/traveler on my BB and before the update to 10.1.  But just the other day, after the update I noticed that my Notes servlet/traveler was not working anymore.  Has anyone else run into this issue and if so how did you resolve it?

 

We are on Lotus Traveler 8.5 at work.

 

Thank you!

 

Terry

New Contributor
Posts: 3
Registered: ‎05-25-2013
My Device: q10
My Carrier: Rogers

Re: Lotus Notes Traveler was working before OS10.1.0.273 update

Hi I manage a lot of Z10s and Q10s. I pushed the update 10.1.0.273 out to a bunch of phones (we use Traveler 9) and they also have stopped synchronizing. Since you have had this problem this problem since Monday and BlackBerry has not resolved it as of yet there may be lot of returns this week of these model's.
New Contributor
Posts: 8
Registered: ‎05-20-2013
My Device: Z10
My Carrier: TWGSM

Re: Lotus Notes Traveler was working before OS10.1.0.273 update

I know what you mean.  Since it has stopped working, I've put my Z10 off to the side for now.  I understand Traveler 9 is supposed to work with 10.1?

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New Developer
Posts: 12
Registered: ‎12-10-2011
My Device: Z10 LE, Playbook...
My Carrier: Telstra

Re: Lotus Notes Traveler was working before OS10.1.0.273 update

Hi guys, I have Z10 and it' working just fine with traveler 8.5.3. I tried all OS's ( latest one is leaked 10.1.0.2342) and have had no issues. What exactly is an issue?
New Contributor
Posts: 8
Registered: ‎05-20-2013
My Device: Z10
My Carrier: TWGSM

Re: Lotus Notes Traveler was working before OS10.1.0.273 update

Hi Ducca,
My problem is that my account on my Z10 stopped working after I updated the OS to 10.1. And have tried to re-set it up and it just doesn't work. My IT says that maybe upgrading Traveler to 9 should work. Just wondering if that is the case.
New Contributor
Posts: 3
Registered: ‎05-25-2013
My Device: q10
My Carrier: Rogers

Re: Lotus Notes Traveler was working before OS10.1.0.273 update

Hi Terrytwn

 

That will not work.  The problem appears to be with the OS update 10.1.0.273.

New Contributor
Posts: 8
Registered: ‎05-20-2013
My Device: Z10
My Carrier: TWGSM

Re: Lotus Notes Traveler was working before OS10.1.0.273 update

Thats what I think too.

New Contributor
Posts: 3
Registered: ‎05-25-2013
My Device: q10
My Carrier: Rogers

Re: Lotus Notes Traveler was working before OS10.1.0.273 update

Absolutely.  Contact your carrier Bell, Rogers, Telus open a support ticket and make sure they elevate it to level 2 or 3 as the problem is with Blackberry.  If they actually watched this forum they would have seen that this is a problem since last week.  I have major clients who are at the point of sending back many many blackberry phones and getting androids.