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New Member
Posts: 1
Registered: ‎02-20-2013
My Device: Z10
My Carrier: Rogers

Minimizing youtube issue, black screen



My Z10 loses video but not sound when minimizing a video on youtube. Have tried a restore but it doesn't resolve the issue? Did I get a dud? Also when I hit the lock button and go back into the video I get the same black screen.


Any help woudl be appreciated.



Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Minimizing youtube issue, black screen

Hi JuliusJG and welcome to the BlackBerry Support Community Forums!


When you minimize a YouTube video, does the video appear stopped on the tile? When you are using YouTube, are you connected via Wi-Fi or the Mobile Network?






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