04-16-2013 09:04 AM
04-17-2013 02:59 AM
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Thanks for the question.
If you restart the BlackBerry Z10, is the handset speaker working again? Also what version of BlackBerry 10 are you using? Go to Settings>About to find this information.
I look forward to your reply.
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04-17-2013 10:54 AM
If I restart the entire phone with Bluetooth turned off, I can make a call using the Handset. However, next time I turn on Bluetooth, and from then on until I reset the phone again with BT off, it will not work. Obviously I don't want to have to reset the phone all of the time - I got rid of my Bold 9700 because of that.
I am using OS 10.0.10.85 (T-Mobile's latest, according to the phone and T-Mobile). When I called T-Mobile, they indicated that it was a known issue that would either come in a patch "soon", or in their version of 10.1. I'm not sure of the timeframe of either of those, but I can tell you this is a major pain to have such a core functionality (remember, it's a phone!) not working.
Thanks for replying.