Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
Contributor
Posts: 32
Registered: ‎01-03-2014
My Device: z10 stl100-3
My Carrier: Vodafone India

Re: Not able to update 10.2.1 OS in Z10

And what did u exactly do..u mean to say that u were checking for updates 'from within the phone settings'
Contributor
Posts: 11
Registered: ‎01-30-2014
My Device: Z10 - STL100-3
My Carrier: Vodafone India

Re: Not able to update 10.2.1 OS in Z10

No that still I need to check. I am using vodafone
Contributor
Posts: 11
Registered: ‎01-30-2014
My Device: Z10 - STL100-3
My Carrier: Vodafone India

Re: Not able to update 10.2.1 OS in Z10

Yes I have checked from within the phone
Contributor
Posts: 32
Registered: ‎01-03-2014
My Device: z10 stl100-3
My Carrier: Vodafone India

Re: Not able to update 10.2.1 OS in Z10

which sim are u using? I mean the network? and did u 'checked for update within the phone settings using wif'?

Contributor
Posts: 11
Registered: ‎01-30-2014
My Device: Z10 - STL100-3
My Carrier: Vodafone India

Re: Not able to update 10.2.1 OS in Z10

Vodafone simple. I have to check with Wi Fi. I have checked when I was on 2g network
Contributor
Posts: 11
Registered: ‎01-30-2014
My Device: Z10 - STL100-3
My Carrier: Vodafone India

Re: Not able to update 10.2.1 OS in Z10

Sim card*
Contributor
Posts: 32
Registered: ‎01-03-2014
My Device: z10 stl100-3
My Carrier: Vodafone India

Re: Not able to update 10.2.1 OS in Z10

Even I am using vodafone..but still I am not getting an update..:/
Contributor
Posts: 11
Registered: ‎01-30-2014
My Device: Z10 - STL100-3
My Carrier: Vodafone India

Re: Not able to update 10.2.1 OS in Z10

Hey, when I was trying to update using wi Fi it shows that my current version is latest.
Sorry but I don't know why this happened. Because when I try to check update using 2g it shows the latest version update of 626 mb. But right now again no update.
Contributor
Posts: 32
Registered: ‎01-03-2014
My Device: z10 stl100-3
My Carrier: Vodafone India

Re: Not able to update 10.2.1 OS in Z10

So your phone didn't get updated?
Contributor
Posts: 11
Registered: ‎01-30-2014
My Device: Z10 - STL100-3
My Carrier: Vodafone India

Re: Not able to update 10.2.1 OS in Z10

Nope