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Posts: 15
Registered: ‎07-25-2011
My Device: Blackberry Z10
My Carrier: Rogers Wireless

OS Update

Hi Can someone please help me? I just finished loading the latest os and everything went fine with the update but now my phone is not working. Nothing works on it not the phone, not bbm, not my email, no internet, nothing! It keeps telling me that the phone has no SIM card but it's in there. What's going on with the phone? It was working fine before I did the os update. Thanks
New Member
Posts: 1
Registered: ‎07-30-2013
My Device: Q10
My Carrier: telus

Re: OS Update

Mine did the same thing - completely lost the HUB screen - its gone black

Posts: 117
Registered: ‎07-24-2012
My Device: 9780
My Carrier: Digi

Re: OS Update

Re-update with BlackBerry Link.


If you cant, do security wipe then try to reupdate..

New Contributor
Posts: 8
Registered: ‎09-13-2013
My Device: Q10
My Carrier: EE

Re: OS Update

just did the update.


phone seems to work but it deleted ALL txt messages. :-(


rather irritating.