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New Contributor
Posts: 2
Registered: ‎09-30-2013
My Device: Q5
My Carrier: Vodafone

POP Mail getting Deleted

Hi

 

I have configured my mail as POP account on Q5. As new mails gets downloaded, my previous mails are getting deleted, as it is doing Sync with my mail box.

 

Please suggest how to retain these mails on my device.

 

Sudhanshu

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Forums Advisor III
Posts: 1,477
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64
My Carrier: Rogers

Re: POP Mail getting Deleted


sujain181 wrote:

Hi

 

I have configured my mail as POP account on Q5. As new mails gets downloaded, my previous mails are getting deleted, as it is doing Sync with my mail box.

 

Please suggest how to retain these mails on my device.

 

Sudhanshu


If you use a program such Office Outlook, Mozilla, etc... then you will need to get into the configure the program to leave a copy on the server otherwise when the program access the server it will download all the messages and delte them from the server.

 

BTW if you erase any message using the phone it will also be deleted from the server

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Using the Playbook and the Z10 and the Z30 and loving them

Martin