Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Member
Posts: 1
Registered: ‎02-12-2013
My Device: Blackberry Torch
My Carrier: MTS mobile

Phone Not Sending

okay, so i got a problem. my Blackberry won't let me send a message to just a specific person. It lets me send to other people but the other person doesn't receive my texts. whats going on?
Highlighted
Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Phone Not Sending

[ Edited ]

Hello Sarah,

Welcome to the BlackBerry Support Community.

 

Thank you for your question regarding the issue you are experiencing with sending an SMS message to a specific contact.

 

As a test, try typing the full number including the area code within the 'To' field of a new SMS message and send. If it completes successfully and received by the intended recipient, the full number may not be listed within the contact you have saved and would need to be edited accordingly. If you are still unable to send to this individual, we suggest that you contact them to verify their service are currently active.

 

We hope this helps.


-FB


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!