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06-15-2013 11:44 PM
I can recive email but not send? I have another account and I haven't this problem. The setup is correct. Some body tell me the version 10.0.10.85 has a bug, that cause the problem sending email. Is that true? What can I do the solve this problem?
06-17-2013 05:47 PM
Hello and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing issues sending email from your BlackBerry Z10.
Are you getting an error when you go to send an email? If so, what's that error?
Do you have another email account on your device, such as a Hotmail, Gmail or Yahoo? If so, are you able to send an email from that account?
06-17-2013 06:10 PM - last edited on 06-17-2013 06:22 PM by EvaVV
06-17-2013 07:12 PM
It's recommended you contact your ISP for your POP account to ensure the server has remote access from a mobile device. Some ISPs may require SSL or have an alternative out-going server.
06-18-2013 12:54 PM