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New Contributor
Posts: 2
Registered: ‎05-26-2013
My Device: Q10
My Carrier: Etisalat

Q10 BBM

[ Edited ]

First of all I want to know if the BBM is part of the OS update or not, because I can't find the app in app world!

Secondly, I have few problems with the BBM:
1) I can't see some symbols characters.
2) It doesn't vibrate when I receive a PING!!!
3) The display pictures most of the time are very small, I have to rezise the picture or just save someone else's dp.
4) I don't have the video or voice call features.

Finally, I have to wait like 8-9 seconds when I switch the keyboard to another language.

Please help!

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Q10 BBM

hello de_bleu,

as far as I know, for the Z10 and the Q10, BlackBerry Messenger is part of the OS.

1) what symbols are you talking about?

4) are you using 3G or Wifi? Does Etisalat allows you to use BBM Voice and BBM video?



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New Contributor
Posts: 2
Registered: ‎05-26-2013
My Device: Q10
My Carrier: Etisalat

Re: Q10 BBM

Hello Xandrex,

Thanks for your reply.

1) Symbols such as: ˇᴀ ᴀ Ͻ ᵑ ᵈ (I copied the ones I can't see from some of my contacts nicknames)

4) Thinking about it I guess you're right! Maybe Etisalat doesn't allow it.