10-10-2013 01:17 AM
Fairy happy with my Q10 so far, just my work emails seems to disappear after a week, Can anybody help how I can extend this to 30 days or longer ? Thanks Savi
What type of email account, POP, IMAP, Active Sync
If it is either POP or IMAP, you will need to delete the account from the phone and then re-create it, when you create it, at the bottom of the page you will the setting for the retention, and in most case it can even be set to FOREVER.
if it is Active Sync (EAS), at the bottom of the setting for the account you should have that specific setting for the retention and it can be set to FOREVER as well