05-01-2014 06:31 PM
I removed and reinstall Gmail account. Contact count : 1361.
I still don't know which contacts are missing or if the count is just incorrect ?.
Anybody faced the same problem and knows how to solve ?
Thank you in advance.
Note : When I remove the Gmail account from BB, the contacts are deleted as well.
I understand that there is no local copy of Gmail contacts (?) if so, I wonder if it was possible to have local copy in Local Contact and if would make the Contacts access snapier (showing pics for example) ? Just wondering if good idea or not, or maybe I got it wrong and it is already Local Copy when sync ?
05-02-2014 07:56 PM
I have experienced the same problem, the steps I did when it was trying to sync to delete acount on the BlackBerry device and then sync using a stable network. If you use the cellular network can not do so with using wifi. good luck ....
05-03-2014 10:04 PM
05-26-2014 05:58 AM
I finally had time to make manual checkings. What I observed :
1/ Exporting Contacts from Google to Excel, I noticed that some 30 contacts were not properly exported (Lastname and Firstname missing although they appears correctly in Gmail).
Action : clean up (either remove from MyContact, delete or re-save the names.
2/ in Q10, a contact was linked with her husband (as they share same email.)
Action : Unlink.
So far, Contacts count between Q10 and Gmail perfectly match... I'll finish manual checking and will post if anything else arises.
Conclusion (at least for me so far) :
- Some issues with Gmail contacts not properly recorded/exported
- Contacts linked by Q10 (same email but different person)