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New Member
Posts: 1
Registered: ‎12-29-2013
My Device: Q10
My Carrier: Sprint

Q10 is auto-deleting emails from Comcast account only

Hello -

I just upgraded to the Q10 last week from a Bold, and noticed several times now that it deletes my emails from the Comcast account only. I have a Comcast and Yahoo setup on the Q10, only the Comcast being auto-deleted. I have been searching the forums, is there a trick to stopping this? My Comcast is my work account and I need continuous access to those emails.

Thanks!

Alissa

Elite I
Posts: 6,696
Registered: ‎04-06-2008
My Device: Passport & PlayBook
My Carrier: T-Mobile USA

Re: Q10 is auto-deleting emails from Comcast account only

What do you mean exactly?  Are you talking about email being deleted from your Inbox on the server when deleted on the device?  Or emails being deleted on the device automatically after a period of time (for example 30 or 60 days)?  Or something else?

- Ira