02-19-2014 10:02 AM
So we have moved over to exchange 2013 and we are having issues with the Q10 using active sync. When the phone is setup initially it works perfect, everythings syncs and updates as it should. After a day or so, there is alot of intermittent connectivity.
For instance, calendar appointments updated on outlook will not reflect on the phone and vice versa. Yesterday it just stopped receiving emails as a whole for a while. It is not the users account because he also has a Galaxy note 3 using active sync and everything works just fine both ways.
Is there a known issue on the Q10's with active sync?
Any work arounds?