Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Posts: 1
Registered: ‎09-20-2013
My Device: Blackberry Q10
My Carrier: Cyta-Vodafone

QWERTY keyboard is now QWERTZ.....

[ Edited ]

I bought yesterday the BB Q10 and guess what I found!?!?! My keyboard is not QWERTY is..... QWERTZ.

I am using BB the last 6 years and first time I see such a mistake! Unacceptable mistake from the production. What can I do in order to get a new one with the right keyboard.

Guru II
Posts: 22,043
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: QWERTY keyboard is now QWERTZ.....

Where did you buy it?? It's no mistake. Different countries use different keyboards. That device is from Europe.

1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: QWERTY keyboard is now QWERTZ.....

hello Spyrgos,

in France, it is normal to have a AZERTY keyboard.
In England, it is normal to have a QWERTY keyboard.
In Germany, it is normal to have a QWERTZ keyboard.
In Cyprus from my understanding, people are using QWERTY and not QWERTZ.

where did you buy your Q10?

The search box on top-right of this page is your true friend, and the public Knowledge Base too: