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03-08-2013 09:54 AM
After updating to a new 10.0.10.85 software i suddenly lost the access to the program Remember.
when i try to open the program, it shuts it down right away.
can you let me know if there is a way to reload that program or fix that problem.
i got few important notes in that program that i need to retreive.
03-10-2013 12:18 PM
Hello Tigreonak and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing an issue with your Remember application.
How did you do the OS update?
Do you get any error when you go to open the app or does it just shut down immediately?
Have you done a restart of your device?
03-10-2013 12:59 PM
03-10-2013 06:05 PM
I just contacted Rogers, and they said that they cannot open a ticket with Blackberry support.
What are my next steps, if i can't resolve this is soon, i'll have to switch to a different provider and phone manufacturer that do care about their customers and products!
03-10-2013 07:28 PM