06-26-2013 05:20 AM
I have just updated my Blackberry Q10 device software to the new version 10.1.0.2309 and unfortunately have lost all SMS functionality as well as have lost my SMS messages for the last 10 days.
Has anyone had this same issue and / or can someone advise on the fix please?
Thanks in advance!
06-27-2013 05:40 AM
Welcome to the forums.
Due to the complexity of your issue, please contact your mobile service provider for live investigation, diagnosis, and resolution. If they are unable to assist they can transfer you to BlackBerry support.
07-11-2013 08:49 AM
after the upgrade, my Q10 SMS in complete block.
the provider, Vodafone does not understand the problem and I should send the blackberry in assistance.
Assistance BB said that I remain without telephone 10 days.
Weird decor assistance blackberry
08-21-2013 03:43 AM