05-06-2013 10:53 AM
Hello, when I send emails out from my icloud account via Blackberry hub, they seem to come out garbled or strangely formatted on the other end.
Here are two examples:
Either the text comes through with what looks like hypertext visible -
"<=div style="width: 100%; font-size: initial; font-family: Calibri, 'Slate =Pro', sans-serif; color: rgb(31, 73, 125); text-align: initial; background-=color: rgb(255, 255, 255);">It extends to a lot of the internet these days,="
Or it comes out as a tower of text:
Sent from my BlackBerry 10 smartphone.."
Any idea how I might resolve this?
05-07-2013 12:00 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This issue can be resolved by changing the SMTP server settings in your email account. Go to Settings>Accounts and click on the email account.
Make sure you use a SMTP server that requires authentication (username and password). Contact your internet service provider to get an SMTP server.
Let me know if you have any more questions.
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