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New Member
Posts: 28
Registered: ‎12-30-2012
My Device: Playbook
My Carrier: Rogers

Software Update Interrupted message on my Z10.

I can't seem to download V 10.1.0.273. I'm getting a notification for a software update in the Hub but when I try to download the software I'm getting a "Software Update Interrupted" message. Another message then popped up in my notification saying, "Your device software couldn't be updated. To open the Software Updates settings and try again, tap Open." Which I did but keep getting the same message. I'm on the Rogers network and tried my mobile network, tried my home WiFi network and tried Blackberry Link to no avail. There was no update in Blackberry Link. I did NOT side load a leaked version on the internet either. Current OS Version is 10.1.0.1720. Anyone else having this issue? Any thoughts or suggestions?

Guru II
Posts: 21,983
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Software Update Interrupted message on my Z10.

If you are currently on 10..1.0.1720 then 10.1.0.273 is older. Sounds like you already have the update.

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New Member
Posts: 28
Registered: ‎12-30-2012
My Device: Playbook
My Carrier: Rogers

Re: Software Update Interrupted message on my Z10.

Can't understand why I would get a notification for an older update. Very strange.

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Contributor
Posts: 11
Registered: ‎09-03-2010
My Device: Z10
My Carrier: Rogers

Re: Software Update Interrupted message on my Z10.

I have same problem how do we go back the  previous 10.1.0.270