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New Contributor
Posts: 5
Registered: ‎04-27-2013
My Device: BlackBerry Z10
My Carrier: U.S. Cellular

Transfer Data from Palm OS to BlackBerry 10 Smartphones - US

(I am Posting this a 2nd time because I'm not sure it went through the first time; got some kind of authenication error message.) 

 

- 1. What is the best way to transfer my PIM Organizer Data from my Palm TX to a BlackBerry Z10?

- 2. How do I obtain the standalone BlackBerry Desktop Software, latest Build of v.6.1? or even a version later than 6.1? or should I obtain v.5.0.1? or v.4.7?

 

I am currently a U.S. Cellular customer and when they make the BlackBerry Z10 available, I plan to switch from my Motorola feature phone to the Z10. I currently also use a Palm TX PDA (Palm OS Garnet v.5.4.9) and use Palm Desktop Software v.4.2 ( = the CD installation version of

v.4.1.4e?) on a Windows XPmachine. I could upgrade the Palm Desktop to v.6.2.2, but I haven't because v.4.2 on Windows XP is working well for me.

The support page for Z10, Transfer from iPhone & Android to BlackBerry 10 Smartphones - US ( http://us.blackberry.com/support/transferring-to-bb10-device/personal.html ) implies that it does not support direct transfer from Palm OS to BB v10; only transfers from Androids and iPhones, as well as from other BBs, are supported. I have searched your Knowledge Base and found several articles that tell me how to migrate my PIM data from Palm OS to earlier versions of BlackBerry. I then presume that once I have my data imported into the earlier version of BB Desktop I can then later import it into the BB10 Desktop software; am I correct?

Here are the Knowledge Base articles I found:

1. Article ID:

KB03050 ( http://www.blackberry.com/btsc/KB03050 ) - How to transfer contact information from a Palm OS device to a BlackBerry smartphone

2. Article ID:

KB04346 ( http://www.blackberry.com/btsc/KB04346 ) - Field mapping list for the PIM Data Migration Wizard

3. Article ID:

KB04437 - ( http://www.blackberry.com/btsc/KB04437 ) How to use the organizer data migration wizard

4. Article ID:

KB05421 - ( http://www.blackberry.com/btsc/KB05421) What is the Switch Device Wizard?

The four articles all give slightly different advice, but

Articles # 2 & 4

imply that I can export the PIM data from Palm to BlackBerry Desktop Manager

v.5.0.1

and seem to have the most simple and clear instructions. However,

Article #3

implies that I should use BB Desktop Manager no higher than

v.4.7

, and

Article #1

implies that I can use BB Desktop Software as recent as

v.6.1

and use "Method #2", which seems very long and complicated by transferring data to

Microsoft Outlook

as an intermediary step!

So I am confused as to which method to use.

Articles #2 & 4 & BB Desktop software v.5.0.1 seem the simplest, but if I need to use the latest possible version, 6.1 with Outlook as an intermediary to get superior results, then I am willing to follow this more complicated method as described in article #1. I want to use the method that will give me the best results with the lowest error rate, even it may be the most complicated way.

... Help!

 

P.S.

I also use

Agendus for Windows Palm Desktop Edition v.5.42( http://www.iambic.com/agendus/winpded/):

"Agendus for Windows is an application that enhances how you view your calendar, contacts, tasks and memos. It also provides intuitive tools, such as text capturing, a free time finder, voice recording, advanced search capabilities and Internet features (weather, driving directions, address lookup). All of these things help in make scheduling extremely easy and hassle free."

It can form hypertext links between the separate databases of the Palm Desktop (calendar, contacts, tasks and memos) so you can flip back & forth between the databses without having to close one before you open the other.

There's also an

Agendus for BlackBerry version (

http://www.iambic.com/agendus/blackberry/

), but was developed pre-BB 10, and I think the code is sufficiently different between the BB and Palm versions, that I don't think it is easy to transfer data between them since the BlackBerry version synchronizes with Agendus for Windows Outlook Edition ( http://www.iambic.com/agendus/winoued/).

When I transfer my PIM data from my Palm to a BB-Z10, will I be able to keep those active hypertext links in Agendus in the transfer and still have them work?

P.P.S.

I also have

Palm Desktop by Access v.6.2.2 ( http://kb.hpwebos.com/wps/portal/kb/na/tungsten/tx/unlocked/solutions/article/32859_en.html )installed on a Windows 7 machine, but I find that v.4.2 w/ the Windows XP machine tends to work better. However, I am willing to use whatever combination of Palm Desktop version together with Windows OS version that will get me the best and most accurate results. Palm Desktop v.6.2.2 also has an extension called Palm Conduit Switcher Application (OutlookSwitcher.exe v.1.3.0, which is accessible through Start > Palm > PIM conduit sync > Sync with Outlook) which supposedly will change my Palm handheld to sync w/ Outlook instead of with Palm Desktop; would that accomplish the same thing as Article #1 (ID: KB03050 > Method 2 > Tasks 1,2 & 3) and maybe be easier or do it better? But it would seem that the KB03050 method would leave my Palm Desktop intact, whereas the OutlookSwitcher application could delete my Palm Desktop in a process that would convert my data permanently to Outlook; am I correct? An earlier version of OutlookSwitcher.exe also is included in Palm Desktop v.4.2.

There are so many questions and options for me, I don't know which way to go! If you and your colleagues don't know the best way either, then I will most likely follow the advice in KB03050 in conjunction w/ upgrading my Palm Desktop to 6.2.2 on my Windows XP machine, since I would have the most control over datafield mapping, and the extra work spent doing that may pay off with a smaller error rate after the transfer, which gets me back to my second question at the top of this article: How can I obtain a copy of the latest Build of BlackBerry Desktop Software v.6.1 as a stand-alone application into which I can transfer all my PIM Data first, *before* I install & syncronize the new BB10 phone? Or should I use a version later than 6.1?

Sorry for this being so long and convoluted, but after going through all the permutations and combinations, it should be obvious to you that I now need the support of someone more expert and experienced in this before I do anything else. Thanks!

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Transfer Data from Palm OS to BlackBerry 10 Smartphones - US

Hey telemarkdoc,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Currently you can not transfer data from a Palm smartphone to a BlackBerry 10 smartphone through BlackBerry Link.  Also previous versions of BlackBerry Desktop Software will not work with BlackBerry 10 smartphones.

 

The only way this could work is that you transfer the information from the Palm software to Microsoft Outlook and then BlackBerry Link can synchronize the contacts and calendar information to the BlackBerry Z10.

 

I hope this helps.

 

Let me know if you have any more questions.

 

Cheers.

 

 


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


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New Contributor
Posts: 5
Registered: ‎04-27-2013
My Device: BlackBerry Z10
My Carrier: U.S. Cellular

Re: Transfer Data from Palm OS to BlackBerry 10 Smartphones - US

ViciousFerret,

 

Thanks for Replying! 

 

Do you recommend that I use the Palm Conduit Switcher Application (OutlookSwitcher.exe)  in the Palm Desktop software, accessible from Start > Palm > PIM conduit sync > Sync with Outlook

 

Or do you recommend the method 2 in Article ID: KB03050 ( http://www.blackberry.com/btsc/KB03050 ) - How to transfer contact information from a Palm OS device to a BlackBerry smartphone? 

 

It would seem to me that a combination of these two might work best, ie, use the Palm Conduit Switcher Application to convert and import my Palm data into Outlook (which hopefully would accomplish the same thing as Method 2 > Tasks 1,2 & 3 in KB03050), then use BlackBerry Link at this point (in place of Task 4 in KB03050) to do the final synchronization to the BBZ10 device; is that correct? 

 

Many thanks for your patience and understanding.  This will hopefully be my last Post for now until I get my BBZ10 from U.S. Cellular and only if I have any issues with the transfer. 

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Transfer Data from Palm OS to BlackBerry 10 Smartphones - US

Hey Telemarkdoc,

 

Thanks for the prompt reply.

 

You can definitely follow the steps in KB03050 as it will import your contacts and calendar to Microsoft Outlook.  Just to clarify, Memos and Tasks will not be imported to the BlackBerry Z10 over wired synchronization.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



New Contributor
Posts: 5
Registered: ‎04-27-2013
My Device: BlackBerry Z10
My Carrier: U.S. Cellular

Re: Transfer Data from Palm OS to BlackBerry 10 Smartphones - US

[ Edited ]

I was reviewing the support item on the Iambic Agendus website, How can I switch between Outlook and Palm Desktop for synchronizing my contacts, appointments, etc.?  ( http://support.iambic.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=158 )  and they mentioned two 3rd party software companies to help with linking between devices:  The first one, intellisync, has been acquired by Nokia and no longer is useful here.

 

But the 2nd one, CompanionLink for Palm Desktop, is still active in the business of syncing between different types of devices and I found this on their web site:  Sync BlackBerry with Palm Desktop - Sync contacts, calendar and tasks -- CompanionLink Software ( http://www.companionlink.com/blackberry/palmdesktop/ ), "Sync Palm Desktop contacts, calendar, tasks and memos with BlackBerry".  It sounds promising, they say it works w/ BB10.  Have you or any of your customers had any experience w/ this software? 

New Contributor
Posts: 5
Registered: ‎04-27-2013
My Device: BlackBerry Z10
My Carrier: U.S. Cellular

Re: Transfer Data from Palm OS to BlackBerry 10 Smartphones - US

ON C|Net.com, I have also come across several products made by LivePIM Software ( http://www.livepim.com/ )that produces "Data Conversion, Migration and Synchronization software lets you access Information Anywhere."  Their products include: 

 

1.  SwitchSync ( http://www.livepim.com/switchsync/ ): "With SwitchSync software, you may synchronize your Palm OS PDA / Treo mobile with both Palm Desktop and Microsoft Outlook" .  The Standard version is for older Palm devices, and SwitchSync EXhttp://www.livepim.com/ssyncex/ ) is for new devices, such as my Palm TX: 

 

"SwitchSync Ex runs on Windows desktop, it is used to configure your Palm HotSync settings. After you set up the HotSync settings, you may synchronize your Palm with both Palm Desktop and Microsoft Outlook during the HotSync process.

"Compatible devices:

  • Treo 650, Treo 680, Treo 700p, Treo 755p
  • Palm Centro
  • Palm TX
  • Palm Tungsten E, Tungsten E2, Tungsten T3, Tungsten T5
  • Palm Zire 72, Zire 31
  • LifeDrive
  • Palm Z22"

2.  LiveSync ( http://www.livepim.com/livesync/ ): "LiveSync helps the Palm users to synchronize the four Palm PIM (stands for Personal Information Management) applications, that is, the Contacts(Address Book), Calendar(Date Book), Tasks(Todo List) and Memos(Memo Pad), with multiple Desktop applications, e.g. Palm Desktop, Outlook, and more.
"LiveSync works as a HotSync agent that manages other Palm conduits during the HotSync process. " 

3. DesktopMirror for Outlook and Palm Desktop ( http://www.livepim.com/desktopmirror-outlook-palm-desktop/ ): "DesktopMirror for Outlook and Palm Desktop lets you convert or sync information between Palm Desktop and Microsoft Outlook.
"You may also use DesktopMirror to convert or migrate the Palm legacy data to new mobile phones or tablets through the Outlook sync. For example, Migrate Palm or Treo data to Apple iPhone, iPad, Windows Phone, BlackBerry, etc."

 

The user reviews on C|Net are mediocre; no Editor's Reviews yet.  

 

So if you, or anyone else out there, has had any experience with these 3rd party programs, please chime in! 

Highlighted
New Contributor
Posts: 5
Registered: ‎04-27-2013
My Device: BlackBerry Z10
My Carrier: U.S. Cellular

Re: Transfer Data from Palm OS to BlackBerry 10 Smartphones - US

Vicious Ferret,

 

I guess you are the only one replying to my posts; probably us Palm OS users are a dying breed. To answer my own question, but get your expert input, what do you think of the following Plan of Attack for when I get a BlackBerry Z10 from U.S. Cellular, with the goal of preserving my Palm Desktop intact, if not being actively synchronized w/ BlackBerry, at least as a standalone product ?:

 

 

Plan A:

Download and install CompanionLink for Palm Desktop ( http://www.companionlink.com/blackberry/palmdesktop/ ). If this works as advertised, then I can Sync my Palm Desktop (v.4.2 = v.4.1.4E) through the USB cable w/ BBZ10 without having to go through Outlook at all. If at the end of my 14-day free trial I'm not satisfied, then I'll uninstall CompanionLink and go to Plan B.

 

 

Plan B:

In order to preserve my Palm Desktop, while using Outlook 2007 at the same time, I will:

  1. Download and install Outlook 2007 Update (Windows installer) for Palm OS ( http://kb.hpwebos.com/wps/portal/kb/na/tungsten/tx/unlocked/solutions/article/8716_en.html );
  2. Following the instructions in Use DesktopMirror to Sync Palm or Treo with BlackBerry ( http://www.livepim.com/palm-blackberry.htm ), download and install DesktopMirror for Outlook and Palm Desktop by Live PIM ( http://www.livepim.com/desktopmirror-outlook-palm-desktop/ ); 10-day free trial & 30-day money-back guarantee.
  3. Transfer/sync my data between Palm Desktop and Outlook 2007.
  4. Optional: Download and install Agendus for Windows - Outlook Edition ( http://www.iambic.com/agendus/winoued/ ) that I can run parallel with Agendus for Windows Palm Desktop Edition ( http://www.iambic.com/agendus/winpded/ ) , and hopefully preserve my hypertext links between the Palm databases.
  5. Use BlackBerry Link to then transfer my data from Outlook 2007 to BlackBerry Desktop and the Z10. 

 

Plan C:

If Plan B does not work, uninstall DesktopMirror, and instead:

  1. Download and install SwitchSync ( http://www.livepim.com/switchsync/ ), also by Live PIM; in my case for the Palm TX, I would use the SwitchSync Ex edition ( http://www.livepim.com/ssyncex/ ) instead of the Standard edition, also 10-day free trial & 30-day money-back guarantee.
  2. I can then synchronize my Palm TX with both Palm Desktop and Outlook 2007 simultaneously.
  3. Use BlackBerry Link to then transfer my data from Outlook 2007 to BlackBerry Desktop and the Z10.  

 

Plan D:

If that also does not work, then in order to preserve my Palm Desktop as is, I will resort to:

  1. Following Method 2 in KB03050 ( http://www.blackberry.com/btsc/KB03050 ).
  2. Use BlackBerry Link as the very last step. 

 

Plan E:

If Plan D fails, then I will have to assume that I have to give up my Palm Desktop "forever" and instead:

  1. Activate Palm Conduit Switcher Application (OutlookSwitcher.exe, accessible through Start > Palm > PIM conduit sync > Sync with Outlook , which supposedly will change my Palm handheld to sync w/ Outlook instead of with Palm Desktop.
  2. Then follow Method 1 in KB03050 ( http://www.blackberry.com/btsc/KB03050 ).
  3. Use BlackBerry Link as the very last step. 

 

If you have any users out there who have had experience with the CompanionLink for Palm Desktop software, or any of the Live PIM software for Palm Desktop, that would be useful for me to know.   Any other ideas you have I would very much appreciate.  Thank you for your time and patience!