Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

New Contributor
Posts: 8
Registered: ‎05-15-2013
My Device: Z10
My Carrier: 3 Indonesia

Unable to Delete Pics after Updating to

I'm on STL100-1, updated to the official Since the update, I could not delete pictures that come from side-loaded Android apps. (I know I could before the update.) The pictures located in an automatically created album/folder named as "Unknown". I also tried to search for that "Unknown" album/folder all over my device storage and SD card to no avail. Please help.

Regular Contributor
Posts: 62
Registered: ‎03-30-2013
My Device: BlackBerry Z10
My Carrier: Virgin Mobile

Re: Unable to Delete Pics after Updating to

Same issue here with update and I have not side loaded anything except the new BBM Channels software. No big deal just annoying and this does need to be addressed in next update as others have had this issue months ago. Thanks. Smiley Happy STL100-3