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New Contributor
Posts: 3
Registered: ‎03-14-2013
My Device: 10z
My Carrier: 10z

Update Error

Help me I have black berry 10 z software os 10.0.9.2372 

4G 

and  And I want to update to 10.0.10.85 but i can t

Help me...

 

 

Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Update Error

Hi and Welcome to the Community!

 

OS updates are controlled by your mobile service provider, by virtue of the Settings > OS Updates selection. If you can get nothing new there, you can try these tricks:

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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