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Posts: 94,663
Likes: 24,430
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Upgrading OS10 devices using Autoloader

[ Edited ]

If you need to upgrade your operating system (OS) and your BB10 device won't upgrade otherwise; or if your over-the-air upgrade failed, try this process.

This is also a good process IF you want a complete wipe and new OS installed to start with a like-factory fresh device.

(there is also a good illustrated step by step located here.)

 

If you are not experiencing device issues, and need to upgrade with a less-invasive OS install (you don't need a device wipe and don't want to overwrite your settings and data), use this method described here:  Upgrading BB10 OS Using Sachesi

 

  • These directions apply to Classic, Passport, Leap, Z30, Z10, Z3, Q10 and Q5 models.
  • This process will wipe your device, see the notes below in the instructions.

Check your Model Number at Settings > About > Model Number, and make sure you download the corresponding file below!

 

10.3.2 files

*NOTE: Once your BlackBerry is upgraded to OS 10.3.2 it is impossible to downgrade back to any OS less than 10.3.2

Officially released by BlackBerry.

Software version 10.3.2.2876

  • For Classic models (all): Download 10.3.2.2876  file here
  • For Leap models (all): Download 10.3.2.2876  file here
  • For Passport models SQW100-1, -2, -3 (all):  Download 10.3.2.2876   file here
  • For Z30 models STA100-1, -2, -3, -4 -5, -6, (all): Download 110.3.2.2876   file here
  • For Z10 model STL100-1: Download 10.3.2.2876  file here 
  • For Z10 models STL100-2, -3: Download 10.3.2.2876   file here 
  • For Z10 model STL100-4: Download 10.3.2.2876    file here 
  • For Z3 model, Jakarta: Download 10.3.2.2876    file here 
  • For Q10 models SQN100-1, -2, -3, -4, -5 (all): Download 10.3.2.2876    file here 
  • For Q5 models SQR100-1, -2, -3 (all): Download 10.3.2.2876    file here 

Software version 10.3.2.2339

  • For Classic models (all): Download 10.3.2.2339  file here
  • For Leap models (all): Download 10.3.2.2339  file here
  • For Passport models SQW100-1, -2, -3 (all):  Download 10.3.2.2339  file here
  • For Z30 models STA100-1, -2, -3, -4 -5, -6, (all): Download 110.3.2.2339  file here
  • For Z10 model STL100-1: Download 10.3.2.2339  file here 
  • For Z10 models STL100-2, -3: Download 10.3.2.2339  file here 
  • For Z10 model STL100-4: Download 10.3.2.2339  file here 
  • For Z3 model, Jakarta: Download 10.3.2.2339  file here 
  • For Q10 models SQN100-1, -2, -3, -4, -5 (all): Download 10.3.2.2339  file here 
  • For Q5 models SQR100-1, -2, -3 (all): Download 10.3.2.2339  file here 

 10.3.1 files

Officially released by BlackBerry.

Software version 10.3.1.1784 (OS Version 10.3.1.2582)

  • For Classic models (same as Z30) (all): Download 10.3.1.2582  file here
  • For Passport models SQW100-1, -2, -3 (all):  Download 10.3.1.2582  file here
  • For Z30 models STA100-1, -2, -3, -4 -5, -6, (all): Download 10.3.1.2582  file here
  • For Z10 model STL100-1: Download 10.3.1.2582  file here 
  • For Z10 models STL100-2, -3: Download 10.3.1.2582  file here 
  • For Z10 model STL100-4: Download 10.3.1.2582  file here 
  • For Z3 model, Jakarta: Download 10.3.1.2582  file here 
  • For Q10 models SQN100-1, -2, -3, -4, -5 (all): Download 10.3.1.2582  file here 
  • For Q5 models SQR100-1, -2, -3 (all): Download 10.3.1.2582  file here 

Software version 10.3.1.1767

  • For Z30 models (all): Download 10.3.1.1767 file here

10.2.1 files

(OS 10.2.1.3247 and 10.2.1.3253 have been officially released by BlackBerry and most carriers have begun to roll it out to users.)

Software version 10.2.1.3253

  • For Z30 models STA100-1, -2, -3, -4, (all): Download 10.2.1.3253  file here
  • For Z10 model STL100-1: Download Download 10.2.1.3253  file here
  • For Z10 models STL100-2, -3: Download 10.2.1.3253  file here
  • For Z10 model STL100-4: Download 10.2.1.3247  file here
  • For Z3 model, Jakarta: Download 10.2.1.3253  file here
  • For Q10 models SQN100-1, -2, -3, -4, -5 (all): Download 10.2.1.3253  file here
  • For Q5 models SQR100-1, -2, -3 (all): Download 10.2.1.3253  file here

Software version 10.2.1.3247 

  • For Z30 models STA100-1, -2, -3, -4, (all): Download 10.2.1.3247  file here
  • For Z10 model STL100-1: Download Download 10.2.1.3247  file here
  • For Z10 models STL100-2, -3: Download 10.2.1.3247  file here
  • For Z10 model STL100-4: Download 10.2.1.3247  file here
  • For Z3 model, Jakarta: Download 10.2.1.3247  file here
  • For Q10 models SQN100-1, -2, -3, -4, -5 (all): Download 10.2.1.3247  file here
  • For Q5 models SQR100-1, -2, -3 (all): Download 10.2.1.3247  file here

Software version 10.2.1.3175 

  • For Z30 models STA100-1, -2, -3, -4, (all): Download 10.2.1.3175  file here
  • For Z10 model STL100-1: Download Download 10.2.1.3175  file here
  • For Z10 models STL100-2, -3, -4: Download 10.2.1.3175  file here
  • For Q10 models SQN100-1, -2, -3, -4, -5 (all): Download 10.2.1.3175  file here
  • For Q5 models SQR100-1, -2, -3 (all): Download 10.2.1.3175  file here

Software version 10.2.1.2273 

  • For Z30 models STA100-1, -2, -3, -4, (all): Download 10.2.1.2273  file here
  • For Z10 model STL100-1: Download Download 10.2.1.2273  file here.
  • For Z10 models STL100-2, -3: Download 10.2.1.2273 file here.
  • For Z10 models STL100-4: Download 10.2.1.2273  file here.
  • For Q10 models SQN100-1, -2, -3, -4, -5 (all): Download 10.2.1.2273 file here.
  • For Q5 models SQR100-1, -2, -3 (all): Download 10.2.1.2273 file here.

Software version 10.2.1.2102 (same as OS version 10.2.1.2141)

  • For Z30 models STA100-1, -2, -3, -4, (all): Download 10.2.1.2102 file here
  • For Z10 model STL100-1: Download Download 10.2.1.2102 file here
  • For Z10 models STL100-2, -3, -4: Download 10.2.1.2102 file here
  • For Q10 models SQN100-1, -2, -3, -4, -5 (all): Download 10.2.1.2102 file here
  • For Q5 models SQR100-1, -2, -3 (all): Download 10.2.1.2102 file here

Software version 10.2.1.537 (same as OS version 10.2.1.1925)

  • For Z30 models STA100-1, -2, -3, -4, (all): Download 10.2.1.1925 file here
  • For Z10 models STL100-1, 2, -3, -4: Download 10.2.1.1925 file here
  • For Q10 models SQN100-1, -2, -3, -4, -5 (all): Download 10.2.1.1925 file here
  • For Q5 models SQR100-1, -2, -3 (all): Download 10.2.1.1925 file here

10.2.0 files

(OS 10.2.0.1803 has been officially released by BlackBerry and the carriers have begun to roll it out to users.)

  • For Z30 models STA100-1, -2, -3, -4, (all): Download the 10.2.0.1803 OS files here.
  • For Z10 model STL100-1: Download the 10.2.0.1803 OS files here.
  • For Z10 models STL100-2, -3, -4: Download the 10.2.0.1803 OS files here.
  • For Q10 models SQN100-1, -2, -3, -4, -5 (all): Download the 10.2.0.1803 OS files here.
  • For Q5 models SQR100-1, -2, -3 (all): Download the 10.2.0.1803 OS files here.

10.1 files

(OS 10.1.0.4537 and 10.1.0.4633 have been officially released by BlackBerry and the carriers around the world are beginning to roll it out to users.)

  • For Z10 models 100-1, -2, -3, -4: Download the 10.1.0.4537 OS file here
  • For Z10 models 100-1: Download the 10.1.0.4633 OS file here
  • For Z10 models 100-2, -3, -4: Download the 10.1.0.4633 OS file here
  • For Z10 models 100-2, -3, -4: Download the 10.1.0.4687 OS file here
  • For Q10 models 100-1, -2, -3, -4, -5: Download the 10.1.0.4633 OS file here
  • For Q10 models 100-1, -2, -3, -4, -5: Download the 10.1.0.4687 OS file here
  • For Q5 models, download the 10.1.0.4633 OS file here

(you can use these directions with any OS version, I've only posted these releases linked above)

 

Remember, this process will totally wipe your device, so the backup is important.

 

  1. Download the file above to a Windows PC. Extract it from the ZIP file if it is zipped. If it is a ".rar" file, you will need a WinRar unpacking app on your PC to extract the file.
  2. Connect your BlackBerry to the PC. Using Link, do a backup* (see below) of your phone.
  3. Locate the downloaded file and run the autoloader (double click on the EXE file) and a black DOS window appears indicating "Connecting to bootrom". The DOS window processes the install, and begins to load the OS. If you have a security passwored, you will be asked to enter it.
  4. When the OS loading is complete, your Z10 will reboot. Disconnect from the PC, and the device will startup.
  5. Optional but recommended: Wipe your device at your Settings > Security > Security Wipe. This can take 30 mins to an hour.
  6. Go through the required device setup of connecting to WiFi, Agreements, enter your BlackBerryID, and Get Acquainted screens.
  7. Reconnect to the PC and perform your restore using BlackBerry Link.
  8. Now, you will need to re-enter account passwords for email, Twitter, Facebook, etc.

Backup Notes: When you backup using Link, you can make one total backup, or divide that backup into three different databases (Setup | Media | App Data). I always break that backup into the three different databases so that I can restore each separately because I have had some issues with a full restore failing in the App database restore, so then I can safely restore only Settings and Media.

 

Remember, this process does totally wipe your device, so the backup is important. Reserve about two hours time for the process... performing the backup and restore takes the longest part of the time and will vary according to the amount of data and apps on your BlackBerry.


Post Upgrade device lag, heat, fast battery discharge:  After any OS upgrade on a BB10 device, it will take 48-72 hours for the device data syncing of email, contacts, social apps, etc., to complete and finish. High data transfer after an upgrade cause high processor use, which in turn causes high battery usage, which in turn can cause higher than nornal heat from the device. Likewise, high processor use will cause some lag and initial slowness. Ignore and and be patient. It can take the 48 hours for all contacts to sync back to the device. Connect to a good WiFi source and relax. The battery will recover after a few days and you'll see normal battery usage again. Just don't drain your battery to 10% or less each time, top off the charge. You'll notice a difference after a couple days.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Trusted Contributor
Posts: 103
Registered: ‎04-18-2013
My Device: BlackBerry® PRIV™ STV100-3
My Carrier: XL Axiata - Indonesia

Re: Upgrading OS10 devices using Autoloader

Nice Share
BlackBerry® PRIV™ (INDONESIA)
Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Upgrading OS10 devices using Autoloader

If anyone needs to extract RAR type files, a good trusted PC program for doing is is called 7Zip, and can be found here:

 

http://www.7-zip.org/

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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Guru III
Posts: 32,126
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Upgrading OS10 devices using Autoloader

Developer
Posts: 164
Registered: ‎11-27-2012
My Device: Z10 LE,Dev Alpha C
My Carrier: China Mobile

Re: Upgrading OS10 devices using Autoloader

I use unrar command line which can be found here
http://www.rarlab.com/rar_add.htm
It's official.

Also I suggest BandiZip and 7-zip as freeware.
BlackBerry Cascades / WebWorks developer, Vendor name: anpho
Contributor
Posts: 12
Registered: ‎07-13-2013
My Device: Blackberry Z10
My Carrier: Verizon

Re: Upgrading OS10 devices using Autoloader

[ Edited ]

OS 10.1.0.2354 Is this good one to use on Verizon? I read/heard users change the radio file to 1881 cause of dropped calls, battery life etc. Do I need to swap the radio files?

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Upgrading OS10 devices using Autoloader

I did not swap radio files. I used the OS above just as is and all was fine, on my Verizon Z10.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Contributor
Posts: 12
Registered: ‎07-13-2013
My Device: Blackberry Z10
My Carrier: Verizon

Re: Upgrading OS10 devices using Autoloader

[ Edited ]

Ok thanks! One question, So .2354 is not a leak anymore, it's official even though not released by Verizon? I ask cause BB tech phone support told me running a leak/beta isnt recommended.

Posts: 94,663
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Upgrading OS10 devices using Autoloader

Yes, another carrier has released .2354 about June 1, if I recall correctly.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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Trusted Contributor
Posts: 214
Registered: ‎05-14-2008
My Device: Priv STV100-4
My Carrier: O2 UK

Re: Upgrading OS10 devices using Autoloader

Hi JSanders,

Thanks for your helpful posts.  I have an STL 100-2, I live in the UK, my carrier is O2 and the latest OS they have issued is 10.1.0.273.  Should I wait for them to 'catch up' or is it OK to go online for a newer OS?  I see there is a newer OS for the STL 100-2, 10.1.0.4687.  Is it OK to go straight to that?

What are the major improvements with the newer OS?

Many thanks!