Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

New Contributor
Posts: 2
Registered: ‎03-02-2013
My Device: Z10
My Carrier: Bell Canada

WIFI issue

I will be using my wifi to be browsing or downloading an app just fine then it will suddenly just drop the connection. It doesn't matter how close I am to my router or what wifi network I am on, it will always happen. This becomes a bigger issue because the device will automatically switch to using LTE when the wifi drops and cause me to use 120mb of my 1GB in just 2 days before I noticed.

Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: WIFI issue

Hello inimrepus


Welcome to the forums. 


If you are having this issue with all Wi-Fi networks then I would suggest you contact your mobile network provider and ask this issue be escalated to BlackBerry for investigation. 



Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!