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Contributor
Posts: 11
Registered: ‎06-18-2013
My Device: Z10 STL100-1
My Carrier: Rogers

When is Z10 STL100-1 getting the 10.1 update??!!

Its really frustrating how all the other models got the update except for stl100-1

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: When is Z10 STL100-1 getting the 10.1 update??!!

Why do you have a 100-1 in Canada?

You might never get the upgrade.

 

If you do what is stated in the first two bulletes in the link here, you should, when it is available.

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Contributor
Posts: 11
Registered: ‎06-18-2013
My Device: Z10 STL100-1
My Carrier: Rogers

Re: When is Z10 STL100-1 getting the 10.1 update??!!

I didnt buy it from canada, i had to buy it from dubai to get an unlocked one, cause they dont sell them here
Contributor
Posts: 11
Registered: ‎06-18-2013
My Device: Z10 STL100-1
My Carrier: Rogers

Re: When is Z10 STL100-1 getting the 10.1 update??!!

It says there was an error updating your software
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: When is Z10 STL100-1 getting the 10.1 update??!!

An error? What said that?

Gotta give details.

 

And you can buy a locked one in Canada and unlock it. Your -1 model just isn't the best device for North America radio bands.

 

 

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 11
Registered: ‎06-18-2013
My Device: Z10 STL100-1
My Carrier: Rogers

Re: When is Z10 STL100-1 getting the 10.1 update??!!

It says "there was an error updating your device" and at the bottom it says " a fatal error occurred while updating your device"
Contributor
Posts: 11
Registered: ‎06-18-2013
My Device: Z10 STL100-1
My Carrier: Rogers

Re: When is Z10 STL100-1 getting the 10.1 update??!!

when i did it again it gave me a software update which i already have (10.0.10.82)
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: When is Z10 STL100-1 getting the 10.1 update??!!

Which of the methods are you using?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 11
Registered: ‎06-18-2013
My Device: Z10 STL100-1
My Carrier: Rogers

Re: When is Z10 STL100-1 getting the 10.1 update??!!

the one in the link, shutting it down and trying to update it before it opens
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: When is Z10 STL100-1 getting the 10.1 update??!!

Do you mean this? Please tell me specifically which step?


This requires you have a a Windows PC computer.

  1. Disconnect your BlackBerry10 device from the PC.
  2. On the PC, turn off your BlackBerry Link and turn off the BlackBerry Desktop Software.
  3. Open your Internet Explorer (Firefox may also work) and navigate to www.BlackBerry.com/updates, Down the webpage , select the "Check for Updates" link.
  4. Connect your BlackBerry10 device with which you're having problems. 
  5. On the BlackBerry10 device , press and hold the top edge power button for 10 seconds until it is complete off, and then turn on by pressingthe the power button again.
  6. You will see a prompt appear and the BlackBerry smartphone will appear in a dropdown list just after the LED turns red. You should see "USB: UNKNOWN or USB: BlackBerry (PIN)
  7. When you see that prompt, as soon as possible, click on the OK Button.
  8. After these previous steps have been completed, there will be displayed a message: "Checking for BlackBerry Device Software updates. The BlackBerry 10 smartphone will now power itself off after 120 seconds."
  9. After that period, the BlackBerry10's LED is supposed to be lit green.
  10. Wait until after you see the LED turn green. Then, there will appear a prompt to install BlackBerry Device Software.
  11. Follow the remaining prompts to complete the install of the operating system.
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code