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New Contributor
Posts: 4
Registered: ‎06-16-2013
My Device: Q10
My Carrier: Rogers

Where to buy replacement Q10 premium headset or ear gels?

I bought a Q10 from Rogers and it came with a lovely premium headset... then one of the eargels fall out while walking. 

 

No one is willing to tell me where to get a replacement. I've wasted 6 hours between travel and being on the phone with various support people, each redirecting me to the other.

 

the packaging says it is "Blackberry Premium Stereo Headset HDW-49299-001

 

 

Someone help?

 

Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: Where to buy replacement Q10 premium headset or ear gels?

[ Edited ]

Good day

I think your best choice is THEMOBILESHOP or EBAY

Rogers store doesn't have them in stock?

Those head sets came out with Bold 9000 in Canada till this day I'm still using mine with my Z10!

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New Contributor
Posts: 4
Registered: ‎06-16-2013
My Device: Q10
My Carrier: Rogers

Re: Where to buy replacement Q10 premium headset or ear gels?

These?

Visitor
Posts: 1
Registered: ‎04-08-2010
My Device: Z10
My Carrier: vodafone uk

Re: Where to buy replacement Q10 premium headset or ear gels?

Hi,

I seem to have lost my headset so just went & bought a replacement 49299-001 on ebay from a user who had a spare pair - for UKP 3.00 ! I love these headsets so I understand your frustration at not being able to source them easily. But they're easier sourced ex-ebay than from BB. Shop around ebay as prices vary massively.

 

Cheers