07-18-2013 06:41 PM
I bought a Q10 from Rogers and it came with a lovely premium headset... then one of the eargels fall out while walking.
No one is willing to tell me where to get a replacement. I've wasted 6 hours between travel and being on the phone with various support people, each redirecting me to the other.
the packaging says it is "Blackberry Premium Stereo Headset HDW-49299-001
07-18-2013 07:04 PM - edited 07-18-2013 07:06 PM
I think your best choice is THEMOBILESHOP or EBAY
Rogers store doesn't have them in stock?
Those head sets came out with Bold 9000 in Canada till this day I'm still using mine with my Z10!
07-26-2013 03:26 PM
I seem to have lost my headset so just went & bought a replacement 49299-001 on ebay from a user who had a spare pair - for UKP 3.00 ! I love these headsets so I understand your frustration at not being able to source them easily. But they're easier sourced ex-ebay than from BB. Shop around ebay as prices vary massively.