02-13-2013 01:03 PM
Tweeted someone from @blackberryhelp and they are looking to gather log files to address the issue. They have asked that I contact my carrier and ask them to escalate me directly to Blackberry. I would suggest you all do the same, the more data they can gather the sooner they can fix this bug.
Now to just find the time to wait on hold with Rogers for another hour....
02-14-2013 12:42 PM
So happy to see (well not really) that not only I'm having this problem.
I have called my service provider rogers a few times and they have told me that this is the first that they have heard of this problem.
I also tried escalating to Blackberry, but rogers said they can't do that. They sent me to their "expert" team but told me I had to pay. Forget that!!
Anyways, I agree with the bluetooth issue, I am also connected to the Ford Sync system, and feel it has something to do with this. The only way i can fix it is with a reset.
Would love to have a solution Blackberry, as i have been a long time user. Sucks to have missed at least 10 calls in the past week.
Might have to consider a samsung if this is not resolved
02-14-2013 12:51 PM
02-14-2013 01:02 PM
At the very least I'm assuming one can perform the unpairing/battery pull/ re-pair - or leave out the bluetooth connection altogether and use a headset like I am for the time being (short time I hope).
02-14-2013 01:26 PM
I was on with Telus last evening they told me and i agree. I have left the bluetooth connections on z10 turned off. wroking fine with all notiifications at this point. The upped me to BB and a BB guy called my home and left message last night. We have not touched base yet. I would juts leave the Btooth turned off until they repair OR resstart your phone after every disconnect with a btooth device (pia)