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Posts: 21
Registered: ‎10-22-2009
My Device: 32 gb Playbook and Old 9630 - waiting for BB10
My Carrier: Verizon

Z10 / Outlook.com / Playbook

With my Z10 finally getting here on the 28th, I have made the move to use a web-based browser 'OUTLOOK.COM'.

I cannot get the settings right to sync calendars, contacts, emails back and forth.  Am I going to have the same problem with the Z10?  I have two private domain names.  Is this the issue?


Blackberry - please bring out your own system so that syncing is easy and seamless.




thks in advance

Hall of Famer III
Posts: 58,435
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Z10 / Outlook.com / Playbook



Configuration instructions (two different methods) are here:

Please be very specific about exactly what is happening...from "I cannot get the settings right", it's a bit difficult to diagnose anything useful. Details of your exact situation and symptoms will help greatly.


Thomv wrote:

I have two private domain names.  Is this the issue?

I'm not quite sure how that plays in...not understanding your exact configuration somewhat impedes interpreting your information into anything helpful.

I can tell you that I am using Outlook.com as the OTA synchronization medium for Contacts and Calendar between desktop Outlook (on two separate computers), my PlayBook, my Z10, and even an Android device...it all works, for all 5 separate entities involved. For email, I don't use the Outlook.com email address, and instead use my GMail address as primary on all of those devices. No problems (until you try to deal with calendar invites/replies...but that's a separate discussion).


So, I guess to help you we need to understand more about your actual configuration and issues with it...for I cannot, from those details, interpret what is going on for your situation.


Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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