06-08-2013 05:55 AM
You may have to contact your network provider (carrier) and get them to contact BlackBerry HQ with your concerns and it is possible this update would eventaully sent.
It is also a good idea to activate installtaion over a WiFi connection.
Good Luck Indiansummer
06-13-2013 03:13 AM
07-26-2013 04:06 AM
Sorry for taking time in replying back.
Problem RESOLVED. I used UK sim on my phone and it pushed for the upgrade.
Because it is a UK phone it will push for upgrade only when one used UK sim.