03-14-2013 05:12 AM
I am facing frequent no volume and notification issue on my Z10. once i restart the phone it is getting resolved but this is really irritating as i have to do this restart process atleast 10 to 15 times a day as the problem is occuring frequently. definitely it is a software issue not an hardware issue please help me in resolving the bug...
Model: BlackBerry Z10
Model No: STL100- 1
Current Device Software Version: 10.0.10.82
03-14-2013 10:42 PM
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Thanks for the question.
We are aware of this issue, a KB article was created about the issue: www.blackberry.com/btsc/KB33694
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