05-29-2013 04:21 PM
Hi. I upgraded my Z10 to the official T-Mobile 10.1 upgrade and after it I cannot connect to my home wifi anymore. Before the upgrade everything worked fine. Need a solution, please. I tried everything, but nothing worked.
05-31-2013 12:26 AM
Thanks for the post.
Do you get a specific error when connecting to the Wi-Fi network? Have you tried connecting to other Wi-Fi networks?
Also what version of BlackBerry 10.1 are you using? Go to Settings>About to find this information.
I look forward to your reply.
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06-13-2013 12:50 AM
If I go into the network settings, the first time I do I see my network. I attempt to connect. Eventually it times out and gives me an error message about failing to authenticate. I clear that error message and I am presented with the wifi screen and the spinning circle... "Finding Available Networks"... It spins forever unless I hit the 'back' button. Going back in to this screen, it tells me 'no networks are currently available' and the spinner keeps spinning happily untll I back out again.
Turning wifi off and on does nothing. Shutting down for the night and restarting in the morning generally brings back the connection.
06-13-2013 02:54 AM
06-13-2013 11:06 AM
Oh, I'm quite confident it isn't my router... I can't see any of the half dozen other routers in my neighborhood that my PlayBook and laptop can see. The wifi on the phone just goes deaf until rebooted.
06-14-2013 04:16 PM
06-15-2013 02:01 PM
Thanks for the idea, but 'been there, tried that'... without success. I'm quite sure the problem is deeper in the wifi programming than the profiles. I'm unable even to see the existence of any routers in the area... the radio just drops dead it would seem, or the wifi module crashes and is unable to connect to the radio.
07-31-2013 09:29 PM
My wifes seems to be doing the same thing. Seems since updating, the wifi just disconnects and acts up randomly forcing it onto the LTE where we incurr extra data charges.
Was there a radio firmware upgrade as part of 10.1?