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New Contributor
Posts: 2
Registered: ‎07-12-2014
My Device: z10
My Carrier: os

battery issue

Can you guys make new update to fix this problem about device turn off and battery lvl 50 %
Posts: 95,827
Likes: 24,597
Solutions: 6,410
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: battery issue

What is happening is that your on-device battery meter is off-sync with the actual battery charge. Connect to your OEM wall outlet battery charger and while still connected and powered on, remove the battery a minute to reboot. After reboot leave to fully charge to 100%.
Thus will reset the false charge reading. You may need to do perform this procedure 2-3 times.

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